Our client : A global footwear retail giant specialized in high-volume, low-cost distribution

Their products are sourced from manufacturers worldwide and routed to centralized distribution centres tracked by SAP. While their POS systems are fully integrated with inventory databases for real-time visibility and sales analytics, their E-commerce platform is synchronized with physical stores – ensuring consistent pricing, promotions, and seamless order fulfilment.

Despite this robust infrastructure, the client was facing significant operational and technological challenges due to their inflexible legacy systems.

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Key Challenges Addressed by Muffins

1. Legacy System Chaos: Their products are sourced from manufacturers worldwide and routed to centralized distribution centres tracked by SAP. While their POS systems are fully integrated with inventory databases for real-time visibility and sales analytics, their E-commerce platform is synchronized with physical stores – ensuring consistent pricing, promotions, and seamless order fulfilment.
2. Operational Complexity: Their multi-country operations complicated tax compliance, currency handling, and local sourcing. Manual processes strained across finance, logistics, pricing, and sales order management, even as they had Workato for workflow automation.
3. Quality Engineering Bottlenecks:

• Bugs and instability from integrating legacy with modern platforms.

• Slow releases and lower test coverage due to manual testing and limited automation.
• No scalable QE for as demanded by complex & dynamic e-commerce ecosystem (testing online stores, inventory,
  POS, mobile apps).
• Delayed releases as seasonal offers, discounts, and promotions added extra testing burden on developers.

Muffins – Technical Solution Implementation

To meet the demand for speed, scale, and stability, we deployed Muffins no-code test automation platform tailored to the client’s dynamic retail ecosystem. Our implementation included the following milestones :

Impact

Muffins delivered seamless reliability, scale, and agility for changing retail demands.

1. High Test Volume & Low Maintenance: Over 400 test strategies were executed successfully with self-healing drastically reducing maintenance overload.
2. Faster Releases, Higher Stability: Both retail and e-commerce apps achieved quicker releases, higher stability, and reduced QA bottlenecks.
3. Zero Security Breaches: Flawless coverage across 5 complex applications with zero data leaks and breaches.

Is legacy complexity holding back your operations and slowing down your QA process? Let Muffins automate your testing, eliminate bottlenecks, and accelerate your releases—with zero security risks.

‍Schedule a demo today – Connect with us –  Sales@muffins.ai

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