Automated Defect Management

Detect, log, and retest defects real fast

With Muffins' Jira integration, users can easily link failed tests to detailed Jira defect tickets. After developers resolved this and updated the ticket status, it automatically will be reflected in Muffins. And QA team can quickly retest the defect and verify the fix.

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The Complete Defect Lifecycle

Discovery

Test fails automatically
Manual exploration finds bug
Production issue reported

Documentation

Full context captured
Screenshots included
Steps to reproduce clear

Resolution

Developer fixes issue
Status updates in JIRA
Fix deployed to test

Verification

One-click re-test
Automated validation
Results update everywhere
Capabilities

Core Capabilities

01
Defect logging & Re-Testing
02
Smart defect
03
Visual evidence
04
Tracking

Defect Logging & Re-Testing

  • When a test fails, the defect is auto-created with full steps, screenshots, and test data- ready to sync instantly with JIRA.
  • Your testers focus on finding bugs, not documenting them. (Logging in Jira consumes lots of time.)
  • Developer marks defect as fixed in JIRA. User can observe the change in status and perform Re-testing.

Smart Defect Details

  • Every defect includes the full test execution path in plain English.
  • Developers see exactly what happened, where, and why. No more "cannot reproduce" ping-pong.
Software testing dashboard showing executed runs for Project Nexus with details of test suite ‘Login and workflow payment,’ including test cases and execution results with one failed step in payment gateway flow.

Visual Evidence

  • Screenshots captured at every step, with failure points highlighted.
Dashboard screen for Project Nexus showing Executed Runs tab with test suite 1 details including test cases with statuses failed, passed, yet to execute, and broken, along with execution dates and times.

Environment Tracking

Which browser? Which environment? All captured automatically. Reproduce issues instantly with complete context intact.
Project Nexus testing dashboard showing Executed Runs tab with Login and workflow payment tests including their execution statuses such as Failed, Passed, Yet to Execute, and Broken.

Join QA teams who deliver reliable software 3x faster every sprint

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Neuro Sensum company logo with 'neuro' in orange and 'sensum' in gray stylized text.
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FAQs

Frequently asked questions

(01)
Do we need to change our JIRA workflow?

No. Muffins adapts to your existing JIRA configuration. Custom fields, workflows, and statuses all are supported without modification.

(02)
What happens to existing defects?

Continue managing them in JIRA. New defects created through Muffins automatically link and sync. Gradual transition will happen at your pace.

(03)
Can we customize defect templates?

Yes. Configure mandatory fields, add custom categories, set default priorities. Match your organization's defect standards exactly.

(04)
How detailed are the reproduction steps?

Every user action is captured in plain English: "Click Login button, Enter Username, enter Password, click Submit, Error message appears." Developers follow along step-by-step.

(05)
What about security and sensitive data?

We will mask all sensitive data across reports, logs, screensavers and defects. PII, passwords, and payment information are never exposed in logs or screenshots.