‍The Business

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Disrupting vehicle leasing and purchasing with a platform offering personalized pricing on thousands of vehicles, all from the comfort of home. Aggressive 6-week release cycles were outpacing their lean QA team's capacity, creating coverage gaps that threatened their business model.

The Challenge

• QA team had deep domain knowledge but lacked automation expertise
• Each 6-week release introduced features faster than they could be tested
• Defects escaping to production damaged customer trust and investor confidence

• Rising Resources cost and dependency on external tech contractors 

What Muffins Delivered (we clustered the deliverables)

1. Rapid, High-Coverage Automation

• 450+ core test cases fully automated with complete traceability
• Cross-browser automation scaling across multiple environments

2. Participation of Cross-Functional Teams

• Plain English test cases enabled non-technical team participation

3. Seamless Engineering Alignment

• Seamless integration with existing CI/CD pipelines and JIRA workflows

4. Clear, Auditable Quality

• Comprehensive execution reports with screenshots and pass/fail evidence

5. Continuous Expansion & Support

• Continuous support for test expansion and platform enhancements
• Ongoing assistance for automating new features as the product evolved

Impact Achieved

• 90%+ automation coverage achieved within 3 months
• 95% reduction in regression time (from 6 weeks to 2 days)

• Internal QA capacity freed for exploratory and strategic testing
• 5x improvement in defect prevention

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