Our client – A US based Entrepreneurship Education Institution

Our client successfully established their first formal Quality Assurance (QA) process using Muffins, a truly No-code test automation platform. The implementation transformed their testing approach from Developer-managed ad-hoc testing to a Structured, automated QA system.

Key Challenges Addressed by Muffins

• Absence of Test strategy & formal QA process: Developers were managing all testing responsibilities, leading to inconsistent coverage and slow feature development
• Inadequate coverage of critical workflows: Critical user journeys lacked adequate verification, impacting reliability and user experience
• Regression testing deficit: Frequent updates required rigorous regression testing to prevent new additions risking existing features & functionality

Muffins – Technical Solution Implementation

The Muffins team implemented a hybrid testing approach combining manual exploratory testing with automated test coverage. Key technical solutions implemented:

1. Comprehensive workflow mapping and automation of ~1,000 test scenarios
2. Stabilization via Self-healing Test Maintenance system – Muffins’ self-healing capabilities automatically adapted to various UI changes like element shifts, layout tweaks to reduce test maintenance efforts significantly, while ensuring uninterrupted release cycles.
3. Advanced automation for complex barriers including iFrame handling and OTP-based login systems
4. Integration with CI/CD pipeline for sprint-level quality checks

Impact

• 80% test automation coverage  within 6 weeks of implementation
• 600+ complex test cases automated  within 3 months
• Bi-weekly release cycles with improved reliability
• Streamlined operational efficiency with reduced maintenance overhead
• Strengthened development process optimization through faster defect identification
• Faster QA cycles without compromising detection accuracy

Ongoing Partnership

Following the successful QA process implementation, our client continues to deliver high-quality software with superior engaging user experience. Muffins teams are currently supporting their database migration from SQL to PostgreSQL, while maintaining rigorous QA processes —demonstrating Muffins’ versatility beyond test automation.

Interested to read the full case study? We would be delighted to share it with you —simply reach out to us.

Connect with us –  Sales@muffins.ai

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